Delivery & Returns
All orders are shipped out Monday to Friday with in 24 hours of purchase!
How are orders sent?
All orders are sent on a tracked first class service from our global shipping network in Hong Kong & the USA.
How long will it take to receive?
Shipping is expedited and can take 1-2 business day to be dispatched. Once dispatched the global shipping process can take 4-15 Business Days.
**Expect further delays due to Covid-19**
Can I track my order?
Tracking information will be sent via email once dispatched. Generally the tracking information on a signed for service will only show an update once is in progress or delivery has been attempted.
Can I change my delivery address?
Delivery addresses can be changed prior to dispatch. As most orders are sent out the same day we would recommend contacting customer services.
Can I return my order?
Return information is provided inside your parcel. Only items which are unopened and in a re-sellable condition can be returned. For further information visit our return/refund page.