Delivery & Returns

 

Fast Dispatch!

All orders are shipped out Monday to Friday with in 24 hours of purchase! 

How are orders sent?

All orders are sent on a tracked first class service from our global shipping network in Hong Kong & the USA.

How long will it take to receive?

Shipping is expedited and can take 1-2 business day to be dispatched. Once dispatched the global shipping process can take 4-15 Business Days. 

**Expect further delays due to Covid-19**

Can I track my order?

Tracking information will be sent via email once dispatched. Generally the tracking information on a signed for service will only show an update once is in progress or delivery has been attempted.

Can I change my delivery address?

Delivery addresses can be changed prior to dispatch. As most orders are sent out the same day we would recommend contacting customer services.

Can I return my order?

Return information is provided inside your parcel. Only items which are unopened and in a re-sellable condition can be returned. For further information visit our return/refund page.

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